A whistleblower has approached FinTelegram with serious allegations against Bennupay, a high-risk payment orchestration brand linked to UK entity Bennu Tech Ltd and Cyprus entity SREBARS TRADING LTD. According to the whistleblower, Bennupay collected a €2,500 setup fee, sent a short technical-maintenance notice, and then terminated the merchant relationship almost immediately while declaring the fee non-refundable. At this stage, the available material supports suspicion and further scrutiny, but not yet a definitive fraud finding.
Key Findings
- Upfront setup fee documented: Screenshots provided to FinTelegram show a €2,500 invoice issued by SREBARS TRADING LTD for an “Integration (MID Setup) Fee.”
- Immediate-payment pressure alleged: A message attributed to Bennupay states that the setup fee could not be deducted from settlements and had to be paid upfront.
- Short disruption notice before shutdown: The whistleblower provided a follow-up message referring to temporary BSC settlement maintenance.
- Rapid termination after payment: A later message states that the merchant account and all associated processing services were terminated with immediate effect.
- Non-refundable fee clause invoked: The termination message explicitly states that onboarding and setup fees are non-refundable.
- High-risk business profile: Bennupay appears to position itself as a payment orchestration solution for high-risk sectors, including gaming, crypto, and trading.
- Broader network worth examining: The currently identified Bennupay-linked entities and individuals suggest a wider network around payment setup, high-risk merchant onboarding, and fintech consultancy services.
Compliance Assessment
From a compliance perspective, this case is interesting enough to warrant publication as a whistleblower alert and information request.
The currently available material suggests a plausible pattern of high-risk merchant onboarding followed by rapid adverse action. That alone does not prove wrongdoing or malicious behavior. In the payment sector, especially in high-risk verticals, it is not unusual for merchants to be terminated after further review by an acquirer or processing partner if undeclared business lines, prohibited verticals, or problematic sub-merchant activity are identified.
However, several elements make this case noteworthy.
- The combination of a substantial upfront setup fee, a very short interval between payment and termination, and an intervening technical-maintenance notice creates a fact pattern that is commercially suspicious and deserves scrutiny
- The apparent Bennupay network raises additional compliance questions. Based on the information currently available, Bennupay appears linked to Bennu Tech Ltd in the UK and SREBARS TRADING LTD in Cyprus, with Jelena Cvetkovic and Snezana Cvetkovic reportedly connected to both entities. These individuals also appear linked to Fincorp Consultants, which may indicate a broader network spanning merchant onboarding, corporate structuring, and high-risk payment support services.
- As currently presented, the website identifies Bennupay only as a brand, provides generic contact emails, and states that it offers a technical payment-orchestration solution, but it does not visibly name the responsible legal entity, company registration number, or registered address on its homepage, About page, or Contact page. In addition, the footer references to “Terms & Conditions” and “Privacy Policy” appear as plain text rather than accessible linked legal documents. For a business marketing payment-orchestration services to sectors such as trading, gaming, and crypto, this combination of thin legal disclosure and non-functional policy references is a material transparency and compliance red flag.
- The whistleblower claims that Trans-Voucher is the PSP behind Bennupay. This has not yet been independently verified by FinTelegram and should therefore be treated as an allegation, not an established fact.
At present, the evidence supports one clear conclusion: the whistleblower’s allegations are plausible and relevant from a compliance and merchant-protection perspective, but further evidence is needed before stronger conclusions can be drawn.
| Category | Data | Description |
|---|---|---|
| Brand | Bennupay | High-risk payment processor |
| Related brand | Fincorp Consultants | Related commercial network around fintech, structuring, and merchant-support services |
| Domains | bennupay.io (fincorphub.eu) | Site markets services to Trading, Gaming, and Crypto; no disclosure of the legal operator, company number, or registered address. Footer references to Terms & Conditions and Privacy Policy appear as plain text rather than accessible linked legal documents. |
| Legal entities & Jurisdiction | Benno Tech Ltd (UK) Srebars Trading Ltd (Cyprus) | Srebars Trading: issuer of merchant invoices; Benno Tech: dormant company with SIC 62012 – Business and domestic software development. |
| Related individuals | Jelena Cvetkovic Snezana Cvetkovic | Beneficial owners and directors of both legal entities |
| Bank | Revolut Bank UAB |
Compliance note: Bennupay presents itself publicly as a payment-orchestration platform for sectors including trading, gaming, and crypto, and states that it provides a technical solution while not processing transactions or managing client funds. At the same time, the public website lacks clear operator disclosure and does not provide visibly linked legal-policy documents in the footer. For a business targeting higher-risk merchant categories, that combination of thin legal transparency, high-risk sector focus, and multi-entity structuring signals is a material compliance red flag that warrants further scrutiny, even though it does not by itself establish fraud or regulatory breach.
FinTelegram Call for Information
Whistleblowers, merchants, former employees, compliance professionals, acquiring partners, and industry insiders: we want to hear from you.
If you have information about Bennupay, Bennu Tech Ltd, SREBARS TRADING LTD, Jelena Cvetkovic, Snezana Cvetkovic, Fincorp Consultants, or any related payment partners, submit your information confidentially via the Whistle42 whistleblower platform.
We are particularly interested in:
- onboarding documents and merchant agreements
- fee schedules and setup-fee disclosures
- termination notices and internal correspondence
- acquiring-partner communications
- refund disputes and reserve issues
- evidence regarding sub-merchants or prohibited verticals
- documentation showing Bennupay’s actual processing, routing, or settlement partners
- any substantiated link between Bennupay and Trans-Voucher
If you were onboarded, rejected, terminated, or asked to pay setup fees by Bennupay or related entities, your information could help clarify whether this is a legitimate high-risk compliance dispute or part of a broader abusive pattern. Submit your evidence securely via Whistle42.
