The 10 Worst Rated High-Risk Payment Processors According to PayRate42

PayRate42 established the 10 Worst High-Risk Payment Processor list
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Navigating the high-risk payment sector can be challenging for merchants and payment processors alike. This space, encompassing industries such as online gambling, e-cigarettes, and online dating, is notorious for being prone to fraud and financial instability. In such an environment, the transparency and insights provided by cyber rating agencies like PayRate42 are invaluable. Recently, PayRate42 released its “10 Worst-Rated High-Risk Payment Processors.

The Worst-Rated Payment Processors in the High-Risk Sector

  1. BlueSnap
    • Issues: Customers have raised concerns about high fees, poor customer service, problems with payment processing, and unclear contract terms. These issues collectively contribute to BlueSnap’s negative ratings.
  2. Payza
    • Issues: Payza suffers from a lack of transparency and difficulties with payouts. Users report frozen accounts and long waiting periods for accessing their funds.
  3. First Data
    • Issues: Despite being a large player, First Data is criticized for high costs, poor communication, hidden fees, and complicated cancellation procedures, leading to significant customer dissatisfaction.
  4. eMerchantBroker
    • Issues: Customers of eMerchantBroker complain about unreliable services, high chargeback fees, ineffective support, and unexpected account closures.
  5. HighRiskPay
    • Issues: HighRiskPay, although marketed for high-risk payments, faces criticism for slow payouts, unclear fee structures, and inadequate customer support.
  6. Durango Merchant Services
    • Issues: Customers report poor experiences similar to HighRiskPay, including slow payouts, unclear fee structures, and inadequate customer service.
  7. iPayTotal Group (successors)
    • Issues: iPayTotal collapsed two years ago but its operators still offer high-risk payment services with different brands and entities.
  8. Instabill
    • Issues: Instabill’s negative reviews focus on poor communication, high fees, slow payout processes, and a lack of transparency in their terms and conditions.
  9. PayKings
    • Issues: PayKings is often criticized for inadequate customer service, high costs, delays in payouts, and issues with chargebacks.
  10. Soar Payments
    • Issues: Customers report non-transparent fee structures, poor support, unexpected account suspensions, and lengthy chargeback processes.

The Importance of Transparency and Reliable Ratings

For businesses in high-risk sectors, choosing the right payment processor is crucial. The issues highlighted in customer reviews of these processors illustrate the challenges faced by merchants, ranging from hidden fees and poor customer service to unreliable payout processes. This underscores the importance of transparency and reliable ratings provided by agencies like PayRate42.

PayRate42’s Role in Enhancing Market Transparency

PayRate42’s review serves as a crucial tool for businesses, offering insights that help in making informed decisions. The agency’s transparency in evaluating and rating these processors brings much-needed clarity to a sector often marred by complexities and risks.

Moreover, PayRate42 emphasizes its commitment to monitoring compliance. Crypto providers that do not adhere to regulatory frameworks such as the EU’s MiCA will be placed on the red compliance list, further assisting businesses in avoiding non-compliant partners.


Selecting a reliable payment processor is vital for businesses in the high-risk sector. The insights from PayRate42’s review reveal that many providers still have significant room for improvement, especially in transparency, customer service, and fee structures. Businesses are advised to carefully evaluate their options and consider the experiences of other customers to ensure they choose a provider that best meets their needs.

For a more detailed analysis and customer reviews, refer to the full PayRate42 review. This information can help safeguard businesses against the pitfalls associated with high-risk payment processors, ensuring smoother and more secure financial operations.

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